Wednesday, 9 April 2014
Yesterday I trained a group of very interesting and full of potential Tatsui Malaysia employees on how to be effective at work. The key principle that I shared with them is actually very simple: DECIDE WHETHER WHAT YOU ARE ABOUT TO DO IS THE RIGHT THING TO DO. If it is, WHAT IS THE RIGHT WAY TO DO IT. That's it.
In time management, for example, ask ourselves: IS THIS THE RIGHT THING TO DO TO SPEND MY TIME AT WORK? If yes, how can I do it correctly in the shortest possible time without compromising on the work quality?
In communication, for example, ask ourselves: IS THIS THE MOST ACCURATE WORD TO SAY IN THE CIRCUMSTANCES? If yes, how can I deliver it so that it has the greatest impact that I want?
In relationship, for example, ask ourselves: IS PICKING UP THE PHONE AND CALLING THIS PERSON THE RIGHT THING TO DO, CONSIDERING THE LIKELIHOOD THAT IT'LL OPEN UP OLD WOUNDS? If it is not the right thing to do, under the circumstances, then don't do it no matter what people say about you.
Tuesday, 8 April 2014
When it comes to appointment and meeting, make it a habit to be punctual. Better still, come 5 to 10 minutes early. Malaysians have a very weird habit of being late when it comes to appointments, interviews and meeting. Make punctuality your personal and business principle. If you want to know whether a person will be a good friend and business partner, watch if he arrives on the appointed time when you set a date or meeting. An interviewee who is late for a job interview will not make a good employee later.
Monday, 7 April 2014
Sunday, 6 April 2014
Employ a person or make business with a person whom you can trust. If you do not trust them; don’t employ and don’t make business with them.
So far I've been gentleman enough to forgive people but not stupid enough to trust them again. Ever!
Saturday, 5 April 2014
Don’t purposely make enemies by stepping on other people's toes. Although this unhealthy practice seems to be quite a norm in the business and corporate world, do not play the game. People who do this will not last long. People who take short cut will have their success short lived. Sometimes people say that this can’t be avoided. That it is unintentional. That it is "collateral damage". Well...may be, may be not. Anyway try to stay away from it.
Friday, 4 April 2014
Be polite, humble and respectful to others. If you can rub shoulders with tycoons, politicians and high officials, ask yourself, can you get along well too with hawkers and manual workers? Often times, success goes to our heads and we forget where we came from and our hardship seems to be a forgotten past.
Thursday, 3 April 2014
Lim Goh Tong (LGT) could not speak or write in English. When the need arose, he hired an English-Hokkien translator. He spoke Hokkien in his native land China, and after coming to Malaya, he learned Malay, Cantonese and Mandarin. Language barrier had never stopped him from negotiating the biggest business contracts in the country.
What's your excuse?